Stay With Us

When you enter our doors, we want you to feel safe and comfortable. Most importantly, we want to provide you with the support you need so you can focus on the most important thing – your child’s healing.

Peoria House New Guests

To stay at the Ronald McDonald House® in Peoria , IL, families must:

  • Have a patient 21 years or younger being treated at a Peoria medical facility
    • Individuals seeking to stay at the House that are under the age of 18 MUST be accompanied by their parent or legal guardian
  • Live more than 30 miles from Peoria
  • Successfully complete a criminal background check (for guests 18 and older)

Steps to Request a Room at the Peoria House:


Guest Registration - Peoria IL

  • Wait for confirmation - RMHCCI will contact you once we receive the registration and to obtain additional information, such as the criminal background check results.
  • Check availability - Because we are unable to take reservations, room accommodations are on a first come, first served basis. While we make every effort to provide a room, we may not be able to accommodate your family.
  • Check-in Procedure - All adults staying at the House must present photo IDs, complete the registration process, and have previously completed & passed a criminal background check.
  • Check-out Procedure - Upon a child’s discharge from the hospital, families must visit the front desk and begin the check-out process prior to leaving.

Download the Peoria House Guest Information Brochure... (PDF)

Returning Peoria Guests

If you completed the referral process less than one year ago, please call the House directly at 309-401-2525 to submit a request to stay. If it has been more than six months since you have completed the referral process, please go through the above Peoria New Guest process.

To stay at the Ronald McDonald House® in Springfield, IL, families must:

  • Have a patient 21 years or younger being treated at a Springfield medical facility
    • Individuals seeking to stay at the House that are under the age of 18 MUST be accompanied by their parent or legal guardian
  • Live more than 30 miles from Springfield
  • Successfully complete a criminal background check (for guests 18 and older)

Steps to Request a Room at the Springfield House:

  • Currently, to stay at the Springfield Ronald McDonald House, you must be referred by the hospital where your child is being treated. Please contact your hospital’s nurse manager or social worker to learn more about the referral process.

Guest Registration - Springfield IL

  • Wait for confirmation - RMHCCI will contact you once we receive the registration and to obtain additional information, such as the criminal background check results.
  • Check availability - Because we are unable to take reservations, room accommodations are on a first come, first served basis. While we make every effort to provide a room, we may not be able to accommodate your family.
  • Check-in Procedure - All adults staying at the House must present photo IDs, complete the registration process, and have previously completed & passed a criminal background check.
  • Check-out Procedure - Upon a child’s discharge from the hospital, families must visit the front desk and begin the check-out process prior to leaving.

    Returning Springfield Guests

    If you completed the referral process less than six months ago, please call the House directly at 217-528-3314 to submit a request to stay. If it has been more than six months since you have completed the referral process, please go through the above Springfield New Guest process.

Important Things to Know

We are unable to take reservations and we place families in rooms at a first come, first served basis.

A family's financial situation is not taken into account when requesting a room.

Families can check-in up to 24 hours before a patient's first appointment and can stay up to 24 hours after last appointment or discharge.

No pets are allowed; service animals are permitted.

Families are allowed one private room, with a bed and bathroom. All bed linens and towels are provided.

Families must be respectful and tolerant of other families, staff and volunteers while living in our community environment.

Families should actively share in keeping the house clean and tidy.

The building and grounds of the house are smoke free; there is a designated smoking area in the outside garden.

Alcoholic beverages, drugs and weapons are not permitted in the house.

Quiet hours are between 10 p.m. and 8 a.m

Important Things to Know

We are unable to take reservations and we place families in rooms at a first come, first served basis.

A family's financial situation is not taken into account when requesting a room.

Families can check-in up to 24 hours before a patient's first appointment and can stay up to 24 hours after last appointment or discharge.

No pets are allowed; service animals are permitted.

Families are allowed one private room, with a bed and bathroom. All bed linens and towels are provided.

Families must be respectful and tolerant of other families, staff and volunteers while living in our community environment.

Families should actively share in keeping the house clean and tidy.

The building and grounds of the house are smoke free; there is a designated smoking area in the outside garden.

Alcoholic beverages, drugs and weapons are not permitted in the house.

Quiet hours are between 10 p.m. and 8 a.m

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